We are not responsible for lost, stolen or undeliverable packages. Please ensure your delivery location can accept deliveries from USPS while also being safe and secure. If you do have any questions or concerns about your delivery please contact your local Post Office with your tracking number and they can provide further assistance.
If you would like to file a missing item search or a claim with USPS about the missing item that was delivered to your location as confirmed by the tracking number we provided you can do so here. All the pertinent information yo will need to file the claim like tracking number, item description, delivery date, or address are listed on your order confirmation.
Our bad! If your packing slip indicates you ordered the item you intended, but we didn't get it right, let us know ASAP and we will make it better! If we have your item in stock we will reship it to you ASAP. If we do not have your item in stock, you will be able to select another item of equal or lesser value and any price difference will be refunded to you. You may also simply request a full refund of the product.
We ship USPS First Class or Priority Mail and if you order before 4pm on a week day we typically get the shipment out same day. In some cases items are in production and take longer, please refer to each item page to confirm delivery time.
Once it goes out you'll receive an email with a tracking number. We ship via USPS and can not be responsible for lost or stolen packages. Make sure you have an address that is secure and able to receive deliveries from USPS.
Items typically arrive within 2-3 business days, but as with anything shipped by USPS there is always exceptions. Please Track Your Delivery to see the progress.
It is our goal to make sure you are totally satisfied with your purchase. You may return unused merchandise within 30 days of purchase for an even product exchange or for a full refund, minus shipping, restocking and handling charges of $7.95.
So you went to our return and exchange form and something is going wrong. You are most likely using your 8 digit "order ID" number. Please try using the 5 digit number, might be called your Reference # on the purchase order and this should do the trick.
Our inspiration for the new and improved RSVLTS apparel line comes from a 1905 speech given by Teddy Roosevelt to an audience in Chicago which he told the audience,
"Far better it is to dare mighty things, to win glorious triumphs, even though checkered by failure, than to rank with those poor spirits who neither enjoy much nor suffer much, because they live in that grey twilight that knows neither victory nor defeat."
In this quote, Roosevelt describes two distinct differences between paths taken in life. The path that leads to an immense level of success will always have a higher risk of failure, but the glory of that greatness will far out weigh the safety of the middle.
So now we ask you to join us. Do something great. Take that "Dare Mighty Things" mentality and apply it to every facet of your life.
We decided to call ourselves The Roosevelts because Teddy Roosevelt is the most bad ass American in history. When we tried to but a URL and lock down social pages for the company getting "TheRoosevelts" was challenging so we decided to sshorten it and go with RSVLTS.
Coming fall 2017. We are in the process of turning our RSVLTS HQ in Hoboken, NJ into a "Speakeasy" style showroom where customers and fans of the brand can come up, check out or new styles, play some giant jenga and have a drink.