It is our goal to make sure you are totally satisfied with your purchase. You may return unused, undamaged, unwashed merchandise (hang tag must still be attached to item) within 60 days of purchase for an even product exchange or for a full refund, minus shipping, restocking and handling charges of $7.95. We have special terms for swimwear, shoes, and more - see below for special conditions and exceptions.
If the item is in a condition that doesn't allow us to resell, previously worn, washed or damaged, we will not be able to issue an exchange or return.
Shoe Returns: Shoe box, tags and inside paper must be in original condition. Shoe box must be shipped inside the shipping box it was originally mailed in so the shoe box is undamaged in transit. No exceptions.
Swimwear Returns: We can not accept any swimwear that has been worn or washed. If the hang tag has been removed from the swimsuit or it has been worn we can not accept the item for return/exchange.
Limited edition items: All items marked limited edition on the product page are a final sale and not available for return, exchange or refund.
Free return shipping: applies only to U.S. orders. If you leave outside the United States and need to process and return or exchange please contact customer support at firstname.lastname@example.org.